Our Responsible Gaming Tools & Programme
Personal Deposit Limit
Set daily, weekly, or monthly deposit limits directly from your account settings. These limits take effect immediately and help you stay within your planned budget without relying on willpower alone.
Play Time Limit
We allow you to set time reminders and play session limits. When a time limit is reached, the system will automatically notify you so you are aware of how long you have been playing and can make a more informed decision.
Cool-off Period
If you feel you need a short break, use the Cool-off feature to temporarily suspend your wagering activity for a set period — whether 24 hours, 7 days, or up to 30 days — based on your own needs.
Self-Exclusion
If you feel gambling has become a serious problem, you may apply for a full self-exclusion from the wcc96 platform for an extended period. This is a courageous step that we fully respect and support.
Loss Limit
Set a maximum loss limit for each session or a specified period. Once your loss limit is reached, the system will block your access from continuing to play for that period — protecting you from impulsive decisions when emotions are running high.
Periodic Self-Assessment
Wcc96 encourages users to regularly assess their gaming habits using the self-assessment questionnaire available within the platform. This helps you identify any concerning patterns early before they become a problem.
1 What Is Responsible Gaming?
Responsible gaming means enjoying wagering activities as a form of entertainment while maintaining full control over your time, money, and decisions. At wcc96, we don't just provide a gaming platform — we are equally committed to ensuring every user has access to the information and tools needed to play wisely.
Betting responsibly does not mean you cannot have fun. On the contrary, it means you enjoy the gaming experience with greater peace of mind because you know you are fully in control. When you set limits, plan a budget, and identify warning signs early, your gaming experience becomes far more enjoyable and stress-free.
Wcc96 is built on the principle that user trust is the top priority. As such, every feature on our platform — from deposit limits to self-exclusion tools — is designed to empower users, not merely to satisfy regulatory requirements.
2 Healthy Gaming Principles at wcc96
We encourage all users to practise the following principles every time they use the wcc96 platform:
- Set a budget before you play — Decide how much you are willing to spend before you log in. Do not exceed that limit no matter what happens during the session.
- Treat losses as the cost of entertainment — Just as you would pay to watch a movie or dine at a restaurant, treat the money spent on gaming as the cost of entertainment, not an investment.
- Do not play when stressed or feeling low — Emotional instability can lead to poor decisions. Play only when you are in a good emotional state and have a clear mind.
- Take regular breaks — Don't let a gaming session drag on too long. Get up, stretch, drink some water, and reassess whether you want to continue or stop.
- Do not chase losses — This is the most common trap in gambling. If you lose, accept it and stop. Chasing losses typically ends in even greater losses.
- Balance with other activities — Gambling should only be a small part of your life. Make sure you also set aside time for family, work, hobbies, and other social activities.
3 Recognise the Warning Signs
It is important to recognise early if your playing habits are shifting in a concerning direction. Here are some questions you should ask yourself honestly:
If you answered "yes" to two or more of the questions above, we encourage you to speak with someone you trust or contact the wcc96 support team. Acknowledging a problem is the single most courageous first step you can take.
4 Risk Levels & Action Steps
We categorise playing habits into three levels to help you understand where you currently stand:
You enjoy gaming as entertainment, play within a set budget, are not affected by losses, and can stop whenever you choose. Keep it up — you are on the right track.
You may occasionally exceed your budget, play longer than planned, or feel slightly stressed when you lose. Use the deposit limit and time limit tools in your account, and consider taking breaks more frequently.
Gambling has begun to negatively affect your finances, relationships, or mental health. Use the Self-Exclusion feature in your wcc96 account immediately and seek professional help. You do not have to go through this alone.
5 How to Use wcc96's Self-Control Tools
All wcc96 self-control tools are accessible directly from your account settings panel — no need to contact support for basic functions. Here's how to use them:
To activate Self-Exclusion or make stricter limit changes, you can contact the wcc96 customer support team via live chat, available 24 hours a day, 7 days a week.
6 Child Protection & Underage Users
The wcc96 platform is exclusively for individuals aged 18 and above. We take the following steps to prevent access by minors:
- Age verification during the registration process uses MyKad data or a valid identity document.
- A thorough KYC process to verify each user's actual age before allowing any financial transactions.
- Immediate account suspension if there are indications that a user is underage.
- Adult users who share a device with children are advised to use a strong password and not expose their login credentials.
If you suspect a minor has accessed the wcc96 platform, please contact our customer support immediately. We will take swift action to investigate and suspend the account in question.
If you or someone you know is experiencing gambling-related issues, contact our support team immediately via 24/7 live chat.
Get Help- Set a budget before you play
- Do not play while intoxicated
- Take a break every 30 minutes
- Do not chase losses
- Play for fun, not for profit